PixelOrchard AI Privacy Policy
PixelOrchard AI values your privacy and data security. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you when you use our mobile applications.
1. Information We Collect
1.1 Device and Technical Information
We may collect device, network, and technical information to operate, maintain, secure, and improve our services. This may include:
- IP address, Android ID, advertising ID, and device identifiers
- Device model, manufacturer, operating system version, language, time zone, and screen resolution
- Network status, Wi-Fi information, SIM operator, and SIM country
- App version, SDK/API version, app distribution channel, and timestamps
- CPU, battery, memory, and storage usage
- Advertising placement ID, ad platform information, and ad loading strategy
We may treat this information as personal information where required by applicable law.
1.2 App Usage Information
We may collect information about how you interact with our app, including:
- App opens, clicks, pages viewed, page order, and time spent on pages
- Feature usage, permission status, and whether functions operate normally
- Error, performance, diagnostic, and security-related data
- Installed app count, package name, first-open timestamp, app brand, network status, device model, system language, and Firebase device ID
We use this information to improve product experience, app performance, service reliability, analytics, and advertising effectiveness.
1.3 Advertising and Analytics Information
Our app may integrate third-party SDKs for advertising, monetization, analytics, fraud prevention, and performance measurement. These SDKs may collect or access information such as:
- Google Advertising ID
- Device and technical information
- Approximate location derived from IP address
- Ad interaction data
- Fraud-prevention and traffic-quality data
- Demographic or interest-related advertising data
Third-party partners process information according to their own privacy policies.
1.4 Information You Provide
You may voluntarily provide information to us, such as:
- Email address
- Feedback content
- Survey responses
- Support requests or other communications
2. How We Use Information
We use collected information:
- To provide, operate, and maintain our app and services
- To improve app functionality, performance, reliability, and user experience
- To respond to feedback, support requests, and user inquiries
- To analyze usage trends and measure service effectiveness
- To personalize, deliver, measure, and improve advertisements
- To prevent fraud, abuse, security incidents, and unauthorized activity
- To comply with legal obligations and enforce our terms or policies
Where required by law, we rely on appropriate legal bases, including performance of a contract, legitimate interests, consent, and compliance with legal obligations.
3. Advertising
We may use advertising identifiers and related data to provide personalized or non-personalized advertisements, measure ad performance, prevent fraud, and improve advertising relevance.
You may reset or limit the use of your advertising ID through your device settings. Some advertising partners may also provide separate opt-out mechanisms through their own privacy tools.
4. Information Sharing
We may share information with:
- Advertising and monetization partners
- Analytics and measurement providers
- Cloud, hosting, and technical service providers
- Fraud prevention and security service providers
- Legal authorities, where required by law
Our partners may use information according to their own privacy policies. We do not sell your personal information in the traditional sense. However, certain advertising or analytics activities may be considered “sharing” or “selling” under some privacy laws, such as California law.
5. App Permissions
Depending on app features, we may request permissions such as:
- Storage or file access
- Photos, media, or files access
- Camera access
- Location access
- Device ID or phone status access
- Wi-Fi and network access
- Notifications
- Vibration, startup, overlay, shortcut, and app usage-related permissions
You may manage permissions through your device settings. If you disable certain permissions, some app features may not function properly.
6. Third-Party Partners
Our app may use third-party services, including but not limited to Google AdMob and Firebase, Meta Audience Network and Facebook Analytics, AppLovin, Unity, Adjust, InMobi, Pangle, PubMatic, Smaato, Criteo, Yandex, Pixalate, IronSource, Chartboost, and other advertising, analytics, and fraud-prevention providers.
Please review these providers’ privacy policies to understand how they collect, use, and share information.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Request data portability
- Opt out of certain advertising or data-sharing activities
- Lodge a complaint with a competent data protection authority
To exercise your rights, contact us at kaylabowan017@gmail.com. We may need to verify your identity before processing your request.
8. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act and related laws, including the right to know, delete, correct, and opt out of certain sharing or selling of personal information.
To submit a request, contact us at kaylabowan017@gmail.com. We will not discriminate against you for exercising your privacy rights.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete it as required by law.
If you are a parent or guardian and believe your child has provided personal information, please contact us.
10. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Users
If you access our services from outside the country where our systems or partners are located, your information may be transferred to and processed in other jurisdictions. We will take appropriate measures where required by applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as appropriate. Your continued use of the app after the updated policy becomes effective means you accept the revised policy.
13. Contact Us
If you have any questions, concerns, or privacy requests, contact us at: kaylabowan017@gmail.com